RMCS ARMS FAQ.

Open the Builders page and submit the platform, caliber, barrel preference, finish, furniture, optic-ready preference and other options you want RMCS to review. Final configuration, availability, pricing and the lawful transfer path are confirmed before the build is finalized.

Yes. RMCS accepts Cerakote service requests for eligible projects. Include the item, desired color or finish direction, and any relevant condition or preparation information. RMCS reviews scope, availability, timing and pricing before work is accepted.

Yes. RMCS accepts laser engraving requests for eligible firearm components and custom projects. Artwork, placement, material, finish and the requested result are reviewed before production is approved.

When available, include the item or component, the exact text or artwork, the desired engraving location and approximate size, the material or finish, and the best-quality artwork file you have. RMCS reviews the project before final production approval.

Yes. Use the Support Center or Contact page to describe the firearm or product, the issue, when it began and what you observed. If the condition may be unsafe, stop using the firearm until it is properly evaluated.

Use the RMCS Service Directory for the current service paths covering custom firearms, Cerakote, laser engraving, gunsmithing and related support.

No. A website request does not bypass RMCS review, product availability, final pricing or applicable FFL and compliance requirements. Review-required requests remain pending until RMCS confirms the next step.

Paid orders use the website's secure hosted checkout flow. Review-required or quote-only requests remain pending until RMCS confirms pricing and availability.

Firearms requiring shipment must follow applicable transfer requirements, including transfer through an appropriate FFL where required. RMCS confirms the transfer path before completion.

Use the RMCS Support Center. It provides the starting point for order and payment help, website and account help, and warranty or product-support intake so the issue can be routed correctly.

Include the item or firearm involved, the service you want, a clear description of the issue or desired result, relevant photos or artwork when appropriate, and any timing or placement details RMCS should review.