These answers cover the public RMCS website and service-request process. Availability, pricing, regulated-transfer requirements and final project scope are confirmed by RMCS for each request.
Open the Builders page and submit the requested platform, caliber, barrel preference, finish, furniture, optic-ready preference and other options. RMCS reviews the request before final pricing or a lawful transfer path is confirmed.
No. A website request does not bypass RMCS review, product availability, final pricing or applicable FFL and compliance requirements. Review-required requests remain pending until RMCS confirms the next step.
The current RMCS website lists Cerakote among its shop services. Submit the project through Contact so the item, finish direction, preparation needs, availability, timing and price can be reviewed.
Yes, laser engraving is listed among RMCS shop services. Artwork, material, placement and the requested result are reviewed before production is approved.
Yes. Use the Support Center or Contact page to describe the firearm or product, the issue, when it began and what you observed. If the condition may be unsafe, stop using the firearm until it is properly evaluated.
The RMCS Shop states that paid orders continue to secure hosted checkout and that RMCS does not collect or store card numbers on the public website. Review-required or quote-only requests remain pending until RMCS confirms pricing and availability.
Firearms requiring shipment must follow applicable transfer requirements, including transfer through an appropriate FFL where required. RMCS confirms the transfer path before completion.
Use the RMCS Support Center. It separates order and payment help, website and account help, and warranty or product-support intake so the issue can be routed correctly.